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Turning the T&B DUAL On/Off
To turn the handheld transmitter on, hold down the button on the right side of the transmitter until the OLED screen illuminates. To turn the transmitter off, hold down the same button on the right side of the transmitter until the OLED screen shuts off.
Receiver On/Off Magnetic Red Dot
To turn on the receiver, place the magnetic red dot on the back of the transmitter to the red dot on the receiver. Hold the two red dots together for a moment until the LED light on the receiver comes on. The receiver will emit a melody when turned on.
To turn off the unit, repeat the same procedure holding the two red dots together momentarily. The LED light will turn red for a brief moment indicating that the receiver has now shut off. The receiver will emit a melody when turned off.
Transmitter Button Function
The transmitter for theT&B DUAL has seven buttons (three on the face of the transmitter, three on the left side, and one on the right). You can use the Setting Toggle Switch on the back of the transmitter to change from T (Training Setting) to B (Beeper Setting). The Beeper Setting offers Nick/Constant, Beeper Mode, and Pitch Setting functions.
There are three buttons each on the front and left side of the transmitter. The Nick/Constant button is the top button on each side of the transmitter. When the button is pressed quickly, the Nick function is activated and the receiver emits a single rapid pulse of electrical stimulation. When the button is pressed more than two seconds, the Constant function is activated and the receiver emits a continuous stimulation as long as the button is pressed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The collar will be ready to be reactivated once the button has been released.
Beeper Mode Button (Run/Point & Point-Only)
The middle button is the Beeper Mode button for each side of the transmitter. When you press the Beeper Mode button the first time, the collar will beep twice. The beeper unit will always start in Run/Point mode. The beeper will sound every 7 seconds while the dog is running, and every 2 seconds when the dog is on point or becomes stationary. The second time you push the Beeper Mode button, it will beep once and remain silent while the dog is running and beep every 2 seconds when the dog is on point or stationary.
When the 2702&B toggle switch is set on low pitch, the beeper will emit a double beep when it is in Run/Point mode or Point-Only mode. If the toggle switch is set on the high pitch, a single beep will sound when using Run/Point or Point-Only mode.
Note: Even if the Beeper Mode is being used, you can still use the Locate function by changing the Toggle Switch to Training Setting.
Pitch Setting Button
You can change the pitch of the beeper by pressing the Pitch Setting button, the bottom button on each side of the transmitter. The speaker with one bar will be the low pitch, while the speaker with three bars will be the high pitch. See the figure below.
When the Pitch Setting is set on low pitch, the beeper will emit a double beep when it is in Run/Point mode or Point-Only mode. If the Pitch Setting is set on high pitch, the beeper will emit a single beep when it is in Run/Point or Point-Only mode.
You can use the Setting Toggle Switch on the back of the transmitter to change from B (Beeper Setting) to T (Training Setting). The Training Setting offers Nick/Constant, HPP Vibration, and Locate functions.
There are three buttons each on the front and the left side of the transmitter. The Nick/Constant button is the top button on each side. When the button is pressed quickly, the Nick function is activated and the receiver emits a single rapid pulse of electrical stimulation. When the button is pressed more than two seconds, the Constant function is activated and the receiver emits a continuous stimulation as long as the button is pressed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The collar will be ready to be reactivated once the button has been released.
HPP Vibration Button
The middle button is the HPP Vibration button for each side of the transmitter. Pressing it will give a vibration for as long as the button is pressed, for up to 12 seconds.
The Locate button is the bottom button on each side of the transmitter. The Locate button causes the collar's beeper horn to emit a series of beeps when held down and gives you the ability to keep track of your dog's location. The pitches of both the 1st and 2nd dog can be adjusted in the Beeper Setting.
The collar should be fitted so that the surgical stainless steel contact points press firmly against the dog's skin. You should be able to fit a finger in between the contact point and your dog's skin. The best location is on either side of the dog's windpipe.
A loose fit can allow the collar to move around on the dog's neck. When this happens, the contact points may rub against the skin and cause irritation. If the collar is too loose, the contact will not be consistent and cause the corrections to be inconsistent. Dogtra uses surgical stainless steel contact points and anti-microbial plastic to protect the dog's skin.
Attention! Leaving the receiver/collar in the same location on the dog's neck for an extended period of time can cause skin irritation. If the dog is to wear the e-collar for long periods, occasionally reposition the collar so that the contact points are moved to a different location on the dog's neck. Make sure you check for skin irritation each time you use the unit.
Finding the Right Stimulation
The T&B DUAL has a Rheostat Dial on the top of the transmitter (0 is the lowest and 127 is the highest). Remember that you will need to adjust the setting (upward or downward) depending on your dog'stemperament and threshold for stimulation. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the stimulation with a mild reaction. Also, as the dog's attitude changes, especially during times of increased excitement or distraction, you may need to adjust theintensity level.
Note: The stimulation intensity can be adjusted even when the stimulation is in use.
Maximizing the Distance
The T&B DUAL has a 1.5-mile range. Depending on the way you use your transmitter, the transmitter range may vary.
To get the greatest range, hold the transmitter away from your body and avoid touching the antenna. Keep your unit properly charged for maximum signal strength.
The LED indicator flashes every 5 seconds when thereceiver is on and ready for use. The LED indicator willblink on both the transmitter and the receiver when thetransmitter buttons are pressed.
The LED indicator color indicates the battery life level.
- Green = Full charge
- Amber = Medium charge
- Red = Needs charge
If the unit is used while the LED indicator is red, it may shut down automatically.
Receiver Indicator Light
When the Constant button on the transmitter is pushed, the collar indicator light will glow steadily (either green, amber, or red based on the remaining battery life), as long as you hold the button down, for up to 12 seconds. When the Nick button is pushed, the light comes on for a fraction of a second.
Charging the Battery
- Charge the unit before using the unit for the first time.
- Do not charge the batteries near any flammable substances.
- Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.
Recharge the Unit If:
- The LED indicator light on the receiver/collar is emitting a red color.
- If the 3 bar indicator on the transmitter LCD shows just 1 bar.
- The indicator light on the transmitter or receiver will not come on.
- The indicator light on the transmitter or receiver comes on momentarily, but will not stay on when the Constant button is pushed.
Battery Charging Procedure
The T&B DUAL uses lithium-polymer batteries.
The battery charger and charging cables allow you to charge both the transmitter and receiver at the same time. The battery charger is designed for a 120 volt wall outlet.
Note 1: Only use Dogtra-approved lithium polymer batteries and chargers for your Dogtra e-collar. This will prevent any damage that can be incurred from attempting to use a different charger.
Note 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the collar, be sure to give it a full 2-hour initial charge before the first use. When a charger is not in use, disconnect it from the power source.
- Attach the charging cables to both the transmitter and receiver, as shown above.
- Plug the charger into a 120 volt wall outlet or, if using the auto charger, plug into a cigarette lighter only for lithium polymer batteries (use a 230 volt European charger for Europe). All indicator lights should glow red when properly plugged in and the unit will automatically shut off during the charging process. You will need to turn the unit on again before use once the unit is fully charged and unplugged from the battery cable.
- The lithium polymer battery is fully charged within 2 hours. The lights will stay red during the charging process. The red light will turn green once the unit is fully charged.
- After charging, cover the battery charging receptacles with the rubber plugs on the transmitter and receiver.
Handheld Transmitter OLED
The OLED screen indicates the stimulation level on the screen ranging from (0-127). The battery life indicator shows: 3 bars = full charge, 2 bars = medium charge, and 1 bar = needs charge.
The battery life indicator only shows the remaining charge of your transmitter. To find the remaining charge for your receiver/collar, observe the LED indicator light on the receiver/collar.
Care for OLED Transmitters in Cold Temperature
In cold temperatures (10°F or below), the Organic Light-Emitting Diode(OLED) on your transmitter may be dim or slow to respond. Wait until the display becomes visible before selecting any training level. Even though the OLED screen might be dim or slow to respond when you push the Nick or Constant button, the transmitter will still function properly. In the occurrence of extremely cold weather, the OLED screen might take a moment to respond causing the intensity level to freeze at that current level. In this situation, if you turn the Rheostat Dial, the level on the screen may not change but the actual intensity from the receiver/collar will change in agreement with the dial.
In this situation, it is ideal to either wait until your transmitter is back to working order before emitting a correction, or while holding the Constant button down slowly turn the Rheostat Dial while watching your dog's reaction. Do not turn the Rheostat Dial rapidly, because the receiver/collar will emit a static correction based on the level of the Rheostat Dial, which might not be correctly reflected on the OLED screen.
Attention! When using the unit in cold temperatures, it is recommended that the transmitter is placed under your jacket next to your body. The warmth of your body will greatly improve the battery life and usage.
Attaching the Belt Clip
Follow the instructions below to attach the included belt clip to the transmitter.
- Align the belt clip to the grooves on the back of the transmitter.
- With a firm grip, screw on the belt clip's Phillips head screws with a screwdriver.
Attention! Tighten until firmly in place. Be careful not to over tighten.
Using the Test Light
- To turn on the receiver/collar, place the red dot on the back of the transmitter to the red dot on the receiver/collar. Hold the two red dots together for a moment until the LED light on the receiver/collar comes on. The indicator light will come on for a moment then blink once every 5 seconds, showing that the collar is ready to use (the receiver needs to be charged if the indicator light is red). The receiver/collar will emit a melody when turned on.
- Turn the transmitter on by pressing the on/off button on the right side of the transmitter until the OLED screen illuminates. The LED will blink every 5 seconds and the OLED screen will show the remaining battery life (the transmitter needs to be charged if there is only 1 bar showing on the battery icon for the OLED transmitter screen).
- Place the test light, included in the package contents, on the contact points as shown in the diagram.
- Watch the test light as you push the Nick button on the transmitter. It should light up for just a moment. The higher the intensity, the brighter the test light will be.
- Watch the test light as you push the Constant button on the transmitter. It should light up as long as the button is pressed. However, as a safety feature, the receiver/collar will automatically stop the stimulation if the Constant button is pressed for 12 seconds or longer.
- Turn the Rheostat Dial on the transmitter clockwise and then counterclockwise. The test light should glow brighter with higher levels of stimulation and dimmer with lower levels. When you change the intensity dial, the number on the OLED screen will change as well.
- To make sure that your beeper is working properly, press the Locate button once with the horn portion facing away from you (or place your hand over the horn). The sound may be extremely loud and may cause discomfort to your ears. If you do hear an audible beeper sound, your Locate button is in working order.
- Press the Beeper Mode button once; you should hear 2 rapid beeps. This will put you into the Run/Point mode. Keep the receiver/collar steady to mimic your dog at a standstill point. Wait for a moment until you hear a double beep every 2 seconds. You may proceed to the next step if the double beep occurs.
- Press the Beeper Mode button a second time; you should hear 1 rapid beep. This will put you into the Point-Only mode. Once again, keep your receiver/collar steady and wait for a moment until the collar emits a double beep every 2 seconds. If it is audible, move onto the next step.
- Press the Beeper Mode button a third time; you should hear 3 rapid beeps. This mode will turn off your beeper and remain silent.
Note: The test light may not be visible if the intensitylevel is set below level ten.
Note 1: The pitch that the beeper will emit will vary depending on your setting with the (high/low) Pitch Setting button.
Note 2: In the Run/Point or Point-Only mode, it is still possible to use electrical stimulation.
Code Setting Guide
- Turn the transmitter on by pressing the on/off button located on the side of the transmitter and set the Rheostat Dial to 0.
- With the receiver/collar turned off, place the red dot on the back of the transmitter to the red dot of the receiver/collar you would like to code. Hold the two red dots together for about 5 seconds until the green LED blinks rapidly on the receiver/collar.
- While the green LED is rapidly blinking on the receiver/collar, press the Nick/Constant and Pager buttons on the front (for 1st dog) of the transmitter simultaneously. The LED indicator light on the receiver/collar will blink every 5 seconds when the coding is complete.
- To code the Dogtra T&B DUAL for 2-dog use, repeat steps 1 and 2 above. While the green LED is rapidly blinking on the receiver/collar, press the Nick/Constant and Pager buttons on the side (for 2nd dog) of the transmitter simultaneously. The LED indicator light on the receiver/collar will blink every 5 seconds when the coding is complete.
- When a button is pressed on your coded handheld transmitter, an LED indicator light will blink on the corresponding receiver/collar.
- With the 2nd receiver/collar coded to the T&B DUAL, the orange buttons will operate your existing receiver/collar, and the black buttons will operate the newly coded receiver/collar.
Code setting for 1-dog use
Code setting for 2-dog use
Be sure the rubber-charging cap is securely in place when the receiver is in use. After each training session, carefully inspect the unit for any missing parts or damage to the casing. Damaged or broken casing may affect the waterproof guarantee on the unit. After confirming that there is no damage to the casing, rinse the receiver and clean out any dirt or debris.
The ARC should be fully charged before storing for extended periods. While in storage, the unit should be given a full charge once a month, and before the first use. Store the units in room temperature. Do not keep the units exposed to extreme climates.
If the unit is malfunctioning, please refer to the "Troubleshooting Guide" before sending it to Dogtra for service. If you have any questions or concerns, you may email them to email@example.com, or call customer service at (888) 811-9111.
- My dog is not reacting to the receiver.
- Make sure the receiver and transmitter are turned on by holding down the on/off button on the transmitter and place the two red dots together to turn on the receiver until it illuminates.
- Make sure the collar strap is tight enough so both contact points are touching the dog's skin.
- The contact points may be too short for the dog. To place an order for longer contact points that are more appropriate for your dog, please call (888) 811-9111. If you are already using the longest contact points available, you might need to trim down the hair on the dog's neck so both contact points are touching the dog's skin.
- The intensity level may be too low for your dog. Keep increasing the stimulation until the dog responds, usually with neck movement, head shaking, looking over its shoulder, etc. (response may be very subtle).
- Your tolerance may be higher than your dogs. We recommend placing both contact points on your inner wrist, where the sensitivity is higher, in order to test the unit.
- The battery may be low, so check the LED light for battery life.
- The antenna(s) may be damaged. To order parts, please contact customer service at (888) 811-9111 or go to www.dogtra.com.
- The range indicated on the unit's box is for flat terrain. Heavy brush, trees, hills, or moisture will affect the range of your unit. For best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
- Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For best results, operate away from these items.
- The batteries might not be charged properly, or the charger, splitter, and the charging port may not be functioning properly. You can send in your charging units to have us inspect them.
- The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff. If the pin is wobbling, broken, or missing, you will need to send the unit in to the Repair Department. The charging port must be clean prior to charging; clean the dirt out with a cotton swab and some rubbing alcohol. If the dog is in salt-water, be sure to rinse the receiver and charging port with clean water.
- If the above does not resolve your issues, contact Dogtra customer service at firstname.lastname@example.org or (888) 811-9111.